Sever the ties with your on-premises PBX and embrace a fully managed and infinitely scalable phone system that can give your company the edge it needs to succeed. Hosted PBX VoIP converges your voice communication system with your high-speed data line for a more efficient single connection through a single provider.
With LightEdge Hosted PBX your existing on-premises PBX is replaced with VoIP components that are housed and managed within the secure and environmentally managed LightEdge data center. Office phones are replaced with IP phones that connect directly to the company's data network.
Compared to a traditional PBX, Hosted PBX VoIP through LightEdge Solution is more scalable, allows a higher call capacity, requires less maintenance and has a lower total cost of ownership.
Is Hosted PBX right for your business?
- Is your PBX over 5 years old, or does it require frequent maintenance?
- Does your PBX lack productivity features such as find-me, follow-me?
- Is your PBX nearing capacity?
- Do you have multiple sites that communicate over long distance?
- Are your employees road-warriors with high phone connectivity needs?
- Does your office require frequent phone moves or changes?
- Would your company benefit from consolidating your phone and data services to a single provider?
Hosted PBX VoIP offers more for you business!
Scale-on-Demand
- Call capacity is not limited by the number of lines
- New users can be added quickly and easily
- Comprehensive feature set, upgraded as new features are available to the platform
- Quality of Service (QoS) measures in place to distinguish and prioritize voice traffic - Dynamically adjusts data flow during heavy traffic to ensure call quality
Geographic Freedom
- Find-me/Follow-me features allow calls to be forwarded to cell phones or other alternate locations
- Employees can work remotely with complete access to their phone
- Web-based receptionist console monitors all lines whether they are in the office or remote
- A single receptionist can monitor multiple remote offices
Enhanced Productivity
- Enhanced calling features without the up-front costs of a premises-based system
- Each phone has a direct-dial to ensure that callers are not routed through a complicated extension system
- User features can be configured and managed without administrative assistance through an intuitive Web interface, Call Manager software and/or with traditional star-codes and flash hooks
- Features are supported across multiple sites, allowing users to forward voice mails or transfer calls anywhere in the organization using private dial plans
- Unified messaging (voice mail delivered as e-mail) can be delivered worldwide
- Centralized service management helps increase productivity within IT groups-A single administrator can support users at multiple sites, reducing support costs
- Administrative structure allows creation of virtual groups and teams from different geographies, to allow for better utilization of resources, more flexible geographic arrangements and rapid reaction to organizational change
Business Continuity/Disaster Recovery
- Hosted PBX ensures that phone service is available, and can be rerouted to alternate locations, even if the office building is destroyed or inaccessible for long periods of time
- Multiple levels of redundancy, including geographic redundancy, providing survivability for the highest level of business continuity and the flexibility to support rigorous service assurance requirements
- As with all LightEdge services, Hosted PBX VoIP customers benefit from 24/7/365 service by highly-trained data networking and voice quality experts
Lower Total Cost of Ownership
- Companies can dramatically reduce the number of phone lines needed
- Hosted PBX eliminates long distance charges between on-net affiliate branches
- Off-net long distance call costs are very competitive due to LightEdge's buying power
- Eliminates the risks and costs associated with owning and maintaining an on-premises PBX
